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Flexible bookings

Booking conditions


We want your enrolment to be straight forward & flexible.  That's why we have a customer portal so once you are enrolled, you can log on & update your details, make payments online, notify us of your absences & book your own makeups.

What you need to know about enrolments at SuperKids Aquatic.

  • Your enrolment is ongoing until you notify us you wish to cancel.

  • Once booked, if your day/timeslot is no longer suitable, contact us to move to another class.

  • Enrolments are non-refundable & cannot be transferred or credited for later use so we encourage you to use all paid lessons prior to finishing.

  • All customers will pay a 2 lesson security bond per swimmer at the time of enrolment that will be held to cover dishonoured or unpaid fees.  If unused when finishing lessons, it will cover your last 2 lessons.

  • We offer unlimited makeups provided you use the customer portal to notify us of your absence & provide at least 2 hours notice prior to your scheduled class.  Notifications received in any other way do not attract makeup's. Customers have 70 days to use makeup from the date of the absence.  

  • Makeups are only offered in classes with an available space & are forfeited if unused by their 21 day expiry.  They cannot be rescheduled once booked and are forfeited for non-attendance.

  • All swimmers in parent & baby classes must wear the Little Toggs 'happy nappy'.  Other brands & styles are not permitted as they are not reliable.

  • All swimmers in learn to swim classes, teen fit (swim session) & adult lessons must wear a swim cap.  In all other classes where the participant is not going under the water, long hair must be tied up.

  • Aqua shoes cannot be worn as they create too much friction on the pool liner however grip socks may be worn if required.

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